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What If You Don't Want to Fly?

Here is the latest information released by airlines and online travel agencies:

Last updated, 09/17/01

DOMESTIC AIRLINES

AirTran

Call 800-AIR-TRAN (800-247-8726) for updated flight information or rebooking
Passengers scheduled to travel through September 18 may request a voucher for future travel, or rebook for travel through November 1, without a change fee
Visit http://www.airtran.com for updates

Alaska Airlines
About 75 percent of Alaska's regular schedule will operate Monday, including international flights
Travelers scheduled to fly through Monday may request refunds or rebooking without penalty
Travelers scheduled to fly between September 18 and October 11 may rebook without penalty
Check http://www.alaskaair.com for updated flight schedules, as phone lines are very busy

American Airlines
Toll-free number for families of AA 11 or AA 77: 1-800-245-0999
About 65 percent of American's regular schedule will operate Sunday; flights to/from Washington (National) are canceled through at least Monday
Call 800-223-5436 for flight updates or visit http://www.aa.com
The airline will trim its capacity in many markets, and will eventually operate only 80 percent of its previous flight schedule
Customers scheduled to travel through September 18 may rebook without penalty for travel through November 15, or may receive a refund
Customers scheduled to travel through September 25 may rebook without penalty for travel through November 15

America West
Most flights are operating Sunday, except for international flights and those to/from Washington (Reagan National)
For updated flight status information, click here
Travelers scheduled to fly September 11-13 may receive a refund or rebook without penalty
Passengers scheduled for travel through September 16 may rebook without penalty
Call 800-235-9292 to make arrangements, by November 15
Check http://www.americawest.com for updates

ATA
Service has resumed to all operational airports, and ATA expects to operate 80 percent of its normal schedule on Sunday
Rebook, cancel, or change travel scheduled through September 14 without incurring penalties
Check http://www.ata.com for an updated flight schedule
Call 800-I-FLY-ATA (800-435-9282) for information on refunds or rebooking

Continental
A reduced schedule will operate on Sunday, about 55 percent of the normal schedule, and including flights to Mexico
The airline will reduce its schedule by 20 percent over the long-term
Call 800-525-0280 or visit http://www.continental.com for flight updates
Refunds are available for travelers with tickets for September 11-13
Customers scheduled to travel through September 25 may rebook without penalty

Delta
About 75 percent of normal schedule is operating on Sunday
International flights are operating, including most flights to/from Europe, and some flights from Latin America and Japan to the U.S.
For flight info, call 800-325-1999 or visit http://www.delta.com
The airline will reduce its schedule by 20 percent over the long-term
Customers scheduled to travel through September 18 may rebook without penalty for travel through November 15, or may receive a refund
Customers scheduled to travel through September 25 may rebook without penalty for travel through November 15
Call 800-221-1212 or the number on your SkyMiles card
Check http://www.delta.com for updates

Frontier
Frontier is operating as scheduled, subject to some delays and/or cancellations
All travel scheduled through September 25 may be refunded or changed without penalty
Call 800-432-1359 for assistance with rebooking or to check schedule updates, or visit http://www.frontierairlines.com

Hawaiian Airlines
A full schedule has resumed
Travelers should confirm their flight status before going to the airport, and arrive three hours before departure for trans-Pacific flights
For more information call 888-222-1699, or visit http://www.hawaiianair.com

JetBlue
A full schedule will resume this weekend, with the exception of a few flights to/from New York (JFK) on Saturday and Sunday that have been canceled
Travelers scheduled to fly through September 17 may rebook through September 30 without change fees or fare increases, or travel beginning October 1 without change fees only
Travelers on canceled flights may rebook or receive credits or full refunds
Special fares are available for travel to New York, for departure through September 19 and return through October 2
Call 800-JET-BLUE (800-538-2583) for assistance

Midway
All future flight operations are suspended
Ticketholders are entitled to refunds or rebooking on other carriers

Midwest Express
All service will resume Sunday except for Washington (Reagan National) flights, some of which will arrive instead at Washington (Dulles)
Refund and change rules waived for travel scheduled through Monday
Visit http://www.midwestexpress.com for updates

National Airlines
Schedules have resumed, except for flights to/from Washington (Reagan National)
For updated flight information, call 888-314-5387
The airline will reduce its schedule by 20 percent over the long-term
Travelers scheduled to fly through September 14 may rebook without penalty
Non-refundable tickets may be exchanged for a travel voucher or refund
Call 888-757-JETS (888-757-5387) if you have an electronic ticket; customers with paper tickets must exchange them at a National ticket counter

Northwest
About 50 percent of scheduled flights operated on Saturday
The airline will reduce its schedule by 20 percent over the long-term
Travel scheduled through September 15 may be refunded or changed without penalty
Travel scheduled from September 16 through October 11 may be rebooked without penalty for travel within one year
Visit http://www.nwa.com or call 800-441-1818 for flight information before leaving for the airport

Southwest
Call 800-435-9792 for updated flight status, or visit http://www.southwest.com
Passengers with reservations made on or before September 11 for travel through September 30 may rebook or request a refund without penalty

Spirit Air
Spirit has resumed scheduled service, subject to some cancellations
Customers should arrive at least three hours before departure
Visit http://www.spiritair.com for updates or call 800-772-7117

Sun Country
A full flight schedule has resumed
Customers traveling through September 16 at 12 midnight CT may request refunds
Call 800-FLY-N-SUN (800-359-6786) for travel updates

TWA
About 90 percent of TWA's regular service will operate Sunday
Passengers scheduled to travel through September 18 may rebook tickets for travel through November 15, or request refunds, without penalty
Passengers scheduled to travel through September 25 may rebook tickets for travel through November 15 without penalty
For travel updates, visit http://www.twa.com

United Airlines
Toll-free number for families of UA 93 or UA 175: 1-800-932-8555
Limited domestic and international service will operate through the weekend, and will increase throughout next week
Visit http://www.united.com for schedule updates and specific routes that will be served, or call 800-824-6200 for flight information
The airline will reduce its schedule by 20 percent over the long-term
Passengers scheduled to fly through September 25 will be able to rebook their travel without penalty or receive a voucher refund; for details, click here.
Call 800-241-6522 for more information

US Airways
About two-thirds of scheduled flights will operate Sunday, and about three-quarters on Monday. All flights to/from Washington (Reagan National) are canceled through Monday. A reduced shuttle schedule between Boston and New York (LaGuardia) will also operate until 4 p.m. ET Sunday, when the shuttle will resume a normal schedule
Check http://www.usairways.com for flight status, or click here
Customers scheduled to travel through September 25 may rebook without penalty for travel through November 15, or may receive a refund. Call 800-428-4322 for reaccommodation

Vanguard
A full schedule is now operating, subject to some delays and cancellations
Call 800-VANGUARD (800-826-4827) for flight status and reaccommodation
Passengers should arrive at the airport at least three to four hours before departure

INTERNATIONAL AIRLINES

The FAA has begun to allow foreign airlines to fly into the U.S., provided they meet heightened security standards, and depending on their country of origin. Click here for a list of foreign airports and carriers that have been cleared to fly to the U.S., and then check with the airline for schedule details.

Aer Lingus
A full schedule of transatlantic flights will resume on Sunday
Passengers on canceled flights this week may rebook or receive a refund without penalty
Advance purchase and minimum stay rules are waived between Ireland and the U.S. through September 21
For more information, call 866-IRISH-FLT (866-474-7435) or visit http://www.aerlingus.ie

Aeromexico
U.S.-Mexico flights will continue to resume on Sunday
Flights within Mexico, and from Mexico to Europe or South America are operating as normal
For updated flight information, call 800-237-6639
Passengers should arrive at the airport three hours before departure
Passengers with U.S.-Mexico reservations through September 21 may rebook without penalty
Visit http://www.aeromexico.com and click on "Important News" or call 800-865-0576 for updates

Air Canada
Domestic, international, and transborder service has resumed, except for flights to/from Washington (Reagan National), and Air Canada expects to operate over 80 percent of its schedule on Monday
Call 888-247-2262 for flight information or visit http://www.aircanada.com
Customers scheduled to travel through September 16 may rebook without penalty: within Canada, for travel within seven days; and to/from the U.S. and international destinations, for travel completed by December 12
Refunds are available for certain flights; for details, visit http://www.aircanada.com

Air France
Service has resumed to/from most U.S. cities, but passengers are asked to arrive four hours before departure
Passengers with travel scheduled through September 25 may rebook for travel through January 2 with no change fee or penalty
Passengers with travel scheduled after September 25 may rebook for travel through January 2, or may request a refund in the form of a voucher for future travel

Air Jamaica
Flights will resume a normal schedule on Sunday
Passengers with tickets through September 25 may cancel or rebook without penalty
Call 800-523-5585 if your travel plans have been affected

Air New Zealand
Passengers scheduled for flights through September 14 may cancel their booking and request a refund
Passengers scheduled for travel to, from, or via the U.S. and U.K. through September 18 can rebook for travel through November 30 without penalty
Call 800-262-1234 or visit http://www.airnz.com for updates

Alitalia
Service to/from the U.S. has resumed, subject to delays and cancellations
Passengers scheduled for travel between September 11 and 25 can obtain a refund or change their ticket without penalty
For more information, call 877-435-7254 or 800-223-5730, or visit http://www.alitaliausa.com

All Nippon Airways
All flights between Japan and the U.S. will resume a normal schedule on Sunday
Call 800-235-9262 or visit http://www2.fly-ana.com for flight updates

Austrian Air
For information on flight status, call 800-843-0002 or visit http://www.austrianair.com

British Airways
Flights between the U.K. and the U.S. and Canada have resumed; British Airways expects to operate 70 percent of its flights to London (Heathrow) and over 80 percent to London (Gatwick) on Sunday
Passengers scheduled to travel between September 11 and September 17 may rebook for travel through October 31, subject to availability and without penalty
Call 800-AIRWAYS (800-247-9297) or visit http://www.britishairways.com for more information

Cathay Pacific Airlines
Flights to/from the U.S. and Canada have resumed
Travelers should call 800-233-2742 in the U.S. or 800-268-6868 before going to the airport, or visit http://www.cathay-usa.com

China Airlines
Service to/from the U.S. and Canada has resumed
Visit http://usa.china-airlines.com for updates

Icelandair
Normal service has resumed
Customers scheduled to travel through September 18 may rebook without penalty for travel through March 15, 2002 (excluding December 15-January 10), or may receive a refund
Customers scheduled to travel through September 25 may rebook without penalty for travel through March 15, 2002 (excluding December 15-January 10)
Call 800-223-5500 or 800-757-7242

Japan Airlines
Service to/from the U.S. is operating normally, subject to delays or cancellations
Travelers scheduled for travel through September 30 may request a refund or rebook without penalty through September 30
For more information, or to rebook, call 800-525-3663 or visit http://www.japanair.com

Korean Air
Service to/from the U.S. is operating normally, subject to delays or cancellations
For more information, call 800-438-5000 or visit http://www.koreanair.com

Lufthansa
Flights between Germany and the U.S. and Canada have resumed, subject to some delays and cancellations
Passengers scheduled for travel between September 11 and September 30 can be rebooked/rerouted within the same class without any fee
Call 800-645-3880 for more information
Check http://www.lufthansa.com for updates

Mexicana
A limited schedule will operate to/from the U.S. and Canada on Sunday
Passengers scheduled to travel between September 11 and 21, may extend the validity of their ticket up to one year from the date of issue, without penalty
Visit http://www.mexicana.com.mx or call 800-531-7921 for updates

Qantas Airways
All flights to/from the U.S. have resumed operating
If you are scheduled to travel within the next 24 hours, call Qantas at 800-227-4500 to confirm flight schedules
Travelers with tickets between September 11 and 14 should call for rebooking
Visit http://www.qantas.com for updates

SAS
All flights to/from the U.S. are operating as normal; flights to/from Tel Aviv are canceled through September 19
For more information, call 800-221-2350 or visit http://www.scandinavian.net

Swissair/Sabena
Normal schedules have resumed to/from the U.S. and Canada
Call 800-722-0850 for inquiries

Virgin Atlantic
Service between the United Kingdom and the U.S. or Canada has resumed, subject to delays and cancellations
Any passengers booked on a Virgin flight should call 800-862-8621
Passengers with tickets between September 11 and 17 may rebook or receive a full refund without penalty; this also applies for passengers with tickets between London and New York through September 21
Passengers with tickets between September 18 and 21 may rebook without penalty
Check http://www.virgin-atlantic.com for updates